Monday 17 November 2008

Luxury Travel Fair Olympia

Over the last weekend (5 - 8 November) Quality Villas participated at the international Luxury Travel Fair at London's Olympia. The fair gave us the opportunity to meet customers and owners in person, and to discuss holiday requirements with the many people who are planning to spend their 2009 summer holiday in a villa in France or a villa in Italy.
The fair gave Quality Villas the opportunity both to showcase some of the houses which have proved so popular with clients and which have contributed to the company's reputation as a provider of first class villas, and also to discuss new properties which will be available for rental next summer.
One of the main themes of discussion this year was of course the credit crunch. The Quality Villas team was encouraged that many people are interpreting the UK's changing financial temperature to mean that when they book a villa they want to be reassured that it will offer the standard and facilities which they have paid for.
As one client said to us "Your approach to villa rental, supported by your highly professional and pleasant staff means that we will certainly be returning to you for our future villa bookings."
ends

Thursday 6 November 2008

What do you want from your villa in France?

Every year Quality Villas asks for, and receives, feedback from clients who have spent time at one of the company's villas in France or villas in Italy. This feedback is used to help us improve our service to our customers and is also relayed to the owners of houses we represent so that they can get a better understanding of what makes a villa holiday truly memorable.

In the middle of a credit crunch and with our villas in France and Italy costing above average, based on the levels of quality and luxury they provide, we have been particularly delighted this year so many of our customers have reported very high levels of holiday satisfaction both from the accomodation they chose and our service.

Customers who stayed at Villa Harmonie said ...."The villa was very comfortable .. we were very happy with everything and had a lovely holiday. Speaking to your staff, telling them our needs, and having the opportunity to chat through different options was most helpful. The fact that they actually know the villas too was most valuable...."



Because our villas have a strong reputation for the standards of accommodation and for the support services ( maids, chefs, babysitters, etc ) which are also on offer, repeat bookings are commonplace. One of the most popular villas on the Cote d'Azur, Villa Mozart, has already taken its first repeat booking for August 2009 and others like The House on the Beach in Brittany are being requested daily.



In these straightened times holidays become even more important as we all struggle to relax and escape the pressures of day to day living... knowing you are going to "excellent" accomodation such as Mas des Grands Pins chosen in association with " very helpful and understanding" people will ensure a successful quality holiday which offers value for your money!